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About The Partnership
We are excited to announce a strategic partnership between Zinq IT and Guardian IT. This collaboration marks a significant milestone for both companies, aimed at enhancing the overall experience for our customers.
Zinq IT’s Managing Director, Chris Pratt, and Guardian IT’s Director, David Smith, have come together to form this partnership. The agreement allows Zinq IT to take on all Guardian IT customers, ensuring a seamless transition and continuity of services under the Zinq IT name.
So what does this mean for you? As a customer of Guardian IT, you will now benefit from the combined strengths of both companies. Our partnership is designed to boost efficiency, expand our expertise, and elevate customer service to new heights.
How you can access support:
We want to make this transition as smooth as possible for you, meaning the way you access support is our number one priority. Below are the best ways to raise a support case:
Please note that you can still raise a support case via the old Guardian IT phone number or support email however, we are phasing these out over time which could result in your issue to being missed. Please do not email any personal Guardian IT email addresses as your message will be missed.
What are the benefits for you?
Enhanced Service Offerings:
You will now have access a broader range of services and solutions, combining the strengths and expertise of both companies to meet your IT needs more effectively.
Improved Customer Support:
The integration of resources will lead to more robust and responsive customer service, ensuring quicker resolution of issues and better overall customer experience.
Access to Increased Expertise:
You will benefit from the expanded pool of experts and specialists from, providing deeper insights and more comprehensive solutions to complex IT challenges.
Who Are Zinq IT?
We’re a Hampshire based, friendly team that values great customer service and top-notch IT support. We operate like a family, working hard and enjoying what we do. When you call, one of our team will be happy to answer and assist you with any issue you are facing.
If you would like to put a face to a name, check out our About Us page, where you can find out about the people behind the support.
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